Australian retailers are facing a rapid evolution of technology and Artificial Intelligence. Amazon has entered the Australian market which has created huge competition for retailers. CX and customer expectations are forcing retailers to reassess the service they provide, not just in terms of convenience and pace, but engagement and enjoyability. This event will focus on how technology is not only disrupting the market through the rise of online shopping and how to survive by harnessing new tech, but also utilising the mass amount of data available to improve both CX and operational efficiency. But the big focus is on AI applications, understanding the potential, selecting the right one, seamlessly integrating AI into your operations (chatbots, natural language processing e.g. Siri, Alexa, IBM Watson). The event will focus on this strategy aspect, but also physical AI apllications, especially for last mile delivery (robots, driverless trucks, drones, etc).
Download this document to view: the most up to date agenda and confirmed speakers for 2018.
Attracting over 150 attendees across Australasia, Retail Tech will bring together C-level retailers, Innovation, Ecommerce and Customer Experience leaders for 2 packed days of insights, networking and inspiration.
Ecommerce is growing more than 4x faster than in-store, but mobile is driving the most growth, reaching $20 billion in 2017 and soon to account for almost 50% of ecommerce sales.
It’s a hard battle to fight, but with the right weapons, it’s definitely winnable. Technology/Artificial Intelligence applications and customer, product, and operational data are all being used to combat the challenges.
But tools are nothing without knowing how to best use them. Retailers are now looking towards the vendor community to help them select the right tools.
This is where you fit in. Showcase your expertise to a highly engaged and motivated audience. Present a case study, hold a dedicated lunch or lead a small group in a discussion around solving their biggest challenges.
Please contact us to check why you should confirm your sponsorship now
Jon Treherne, Division Director - Retail, Akolade
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